CaféX Blog

Read our latest blog posts.

The Future of Enterprise Collaboration and Seamless Video Conferencing with Rami Musallam, CEO of CafeX.

By Sajeel Hussain | December 2016

 2016 has been an exciting year for CafeX and our customers. We accelerated our pace of innovation with the launch of Chime, Supervisor Assist, Live Assist for Dynamics 365, as well as Kickstart and Live Assist Short Code. We also forged new partnerships across geographies as part of our go-to-market expansion. And the success of our growing customer base continues to...

Topics: video collaboration, collaboration, co-browse, chime

What WhatsApp's new business model means for C2B

By Gethin Liddell | April 2016

WhatsApp announced a change in their business model earlier this year. They have moved away from a small annual charge and instead are making WhatsApp free to use for all users.

Topics: Omnichannel, webrtc, video collaboration, chat

The HD Video Collaboration Myth

By Kevin Glass | March 2016

There are many myths around video use in collaboration, but the biggest is probably about the need for high-definition (HD) video. Let's frame the use of video (excuse the pun) by listing the main reasons why we use video in collaboration at all.

Topics: video chats, webrtc video conferencing, video collaboration, collaboration, workforce collaborative, video, chat

Subscribe to Email Updates